You are not alone

Hotlines

• Asaish emergency line

  Immediate police response. Free from any phone.

  24 / 7

  122

• Family protection unit (Erbil)

  Specialised officers for domestic and gender-based violence.

  24 / 7

  119

• Directorate of combating violence against women

  Case workers, legal guidance, shelter referrals.

  Sun–Thu, 08:00 – 16:00

  0750 000 0000

What to expect

1. 1. Get to a safe place if you can

   A neighbour, relative, mosque, hospital, or police station all count. If you cannot leave, lock yourself in a room with a phone.

2. 2. Call 122 or 119

   Speak in Kurdish, Arabic, or English. If you cannot speak, leave the line open — dispatchers are trained to recognise silent calls.

3. 3. Ask for a female officer if you prefer

   Family Protection Units have female officers on every shift. You may also bring a trusted person with you.

4. 4. Request a protection order

   Officers can help you file for an emergency protection order the same day. You do not need to pay a fee.

5. 5. Stay in touch with your case worker

   Every survivor is assigned a case worker who follows up confidentially and connects you to shelter, medical care, and legal aid.

Your rights

• ✓Your report is confidential — your name is never published.
• ✓You may withdraw a statement, but officers may still act if there is risk to a child or to your life.
• ✓You have the right to an interpreter at no cost.
• ✓You may refuse to be photographed or recorded by media at any time.
• ✓Medical examinations are free and conducted by female staff for female survivors.